Payment Processing status

[sally040860]

In the last few days I have accepted 4 offers and the buyers payments are not completing and when I check the status on them it states PAYMENT PROCESSING if it was just one customer I would have thought it was an issue with their payment going through but not four of them. Does anyone have any ideas what the problem might be - thanks 

[tressygirl]

Not sure if the table below answers your question, this new format for payouts was issued a few days ago to start on 4th Feb, but as we know,  not all sellers are seeing the full impact of Buyer Protection Fee applied to their listings.

NEW PAYOUT STATUS 4 FEB 2025

Payout statuses

Here's an explanation of each payout status:

•          Created: A Payout ID has been created and the payout process has started
•          In progress: The payout has been initiated by eBay and is in the process of being sent to your bank
•          Funds sent: Your payout is successful. eBay has sent your payout, it could take 0-4 business days for your bank to process the funds to your bank account
•          Returned: The payout has been initiated by eBay, but an issue has occurred with your bank or eBay
•          Blocked: Your payout method could be invalid, or may have been blocked by eBay
•          Cancelled: Your payout was unsuccessful, and the balance has been added back to your Available funds

@sally040860 

[plum993]

Are you using the ebay app..... if yes use a PC or browser instead

If no difference then you can contact ebay here eBay Customer Service