Hi raregames4collectorsuk, thanks for your post.
Are you trying to log into your account from the app or browser of your device? If you are using the app, try deleting and reinstalling the app. If you are using the browser, try clearing the caches and cookies of your browser or try using a different browser. Also, I'd try restarting the device you are using just to be safe.
This will probably do the trick, but if it doesn't, let me know and I'd be happy to take a further look.
Thank you,
Marco
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