07-05-2026 1:36 PM
Hi I can’t get through to custermer services as my issue isn’t listing in the help boxes. 2 parcels supposedly were delivered to my address using tracked 48 but they were delivered to another address . There is a photo when I go to the post office website but I can clearly see it’s not my house. I need advice on what to do next
kind regards
Solved! Go to Solution.
07-05-2026 1:46 PM
eBay will usually go by the tracking so you do need to contact them. You can ring them or request they ring you by viewing this link on your phone - not on a laptop or PC:
https://www.ebay.co.uk/help/eua?id=5190
07-05-2026 1:46 PM
eBay will usually go by the tracking so you do need to contact them. You can ring them or request they ring you by viewing this link on your phone - not on a laptop or PC:
https://www.ebay.co.uk/help/eua?id=5190
11-05-2026 9:20 AM
Thanks for your advice