Packlink contact for lost DPD parcel

[smallandinteresting]

DPD have lost an expensive parcel and will not refund me as they claim they have to speak to packlink, I cannot get anyone at eBay to help me contact packlink to get a refund! 

any suggestions 

[**peaseblossom**]

There's a claim link on here:

https://support-ebay.packlink.com/hc/en-gb/articles/360014270619-EasyTicket#

@smallandinteresting