Order can't be retrieved with tracking info

I made a purchase and received email confirmation,  the order doesn't show in my purchases. When I click on the tracking info on the email it says theres been an error retrieving your order, the delivery date expired yesterday.

When I go to eBay for help the direct me to purchases but of course the order isn't there, a phone number would be helpful at this point.

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Order can't be retrieved with tracking info

If you logged in via Google or similar you may have created another account without realising.   If so log out, clear cookies and log into the other account.    If you bought as "guest" buyer here is info about that:

https://www.ebay.co.uk/help/buying/returns-refunds/returning-item/returning-items-bought-guest?id=40...

 

If you still have problems you can contact ebay using callback on here:
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

 

 

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