Order bellow missing on ebay record

[tom_6001]

1TB 2TB USB 3.2 Pen Drive High Speed Transfer Metal Portable U Disk Flash

 

 The order bellow is missing from ebay record. The item was faulty. I got returned label but can not get it. Each time I try to get return label, I get error message from ebay saying: it is our fault, please go back and try again. When I try again ebay repeats the same error message like a parot.  ebay has to explain itself. Thank you. 

  

Order number:

08-13742-07225

Seller ID:

cha_1294

Return ID:

5304938910

[fargvs]

A Guest purchase perhaps ? which  will not appear on your eBay account summary --- can be found here > 

Using a PC/Laptop, --- see if you can find the email  Guest order Transaction number details using the  Blue button in the link below --- Case options within 30 days from sale are there if needed > 

https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/returning-item/returnin...

https://pages.ebay.co.uk/ebay-money-back-guarantee/