I am looking at my Order Details page for an item I have sold. The parcel has been posted to my buyer and is showing as dispatched on my Order Details. What I would like to know is, because the sale has gone through, for my records should the buyer’s postal address be showing on my Order Details page? I do not know if I imagined it, but I think the address was there earlier. Now I can only see the buyer’s name and because of this it has created a problem.
The issue I have is that I like to use Royal Mail Tracked 48. Once a parcel is delivered my Ebay page shows it has been ‘delivered’. To be thorough I also check Royal Mail’s own tracking site. On the RM site you can ‘verify’ delivery but in order to do this you have to insert the delivery postcode into a box. Once you have done this the RM page changes and shows me a photograph of the parcel and front door of the delivery address. I use this service in case should a buyer ever claim the parcel has not been delivered, I have proof by means of the photo.
As I do not have a printer, I rely on the Post Office to stick the label on the parcel. Once they do this the parcel is out of my hands.
