17-04-2024 10:42 PM
Hi -
I'm selling 10 comics from UK to a buyer in Germany. Ebay's Global Shipping Programme has calculated postage costs based on 10 separate packages when I can more easily and cheaply send them in 1 package. Ebay has automatically invoiced the buyer accordingly - as well as added a spurious import tax - charging him a ridiculous sum of money. How can I override this and do this sensibly? The ebay site itself isn't much help.
17-04-2024 10:50 PM
You will need to cancel the current transactions. Click on the dropdown menu arrow alongside the item on your sold list and select Cancel order > Buyer asked to cancel. Then relist (all in one listing) with direct postage to Germany on it for the buyer to buy again.
18-04-2024 6:20 AM
Thanks! I'll do that.
18-04-2024 6:37 AM
To add to the above this is one of the disadvantages of gsp, apart from if you send direct it will be a lot cheaper for the buyer postage wise, you cannot combine orders.