Not received items

Hello guys ,ordered 2 set of gearbox services sets for Mercedes, only received oil ,and missing filters and bolts ,texted seller he never reply,what to do next please help?

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Not received items

Message the seller no more,  just proceed this way:

 

If you are still within 30 days of the item's last estimated date for delivery you are guaranteed a full refund,  under eBay's 30 day MBG,  Money Back Guarantee policy.
 
Just proceed this way:
 

You have received an item not as described,  go right of the item in your Purchase History and from More Actions select... Return this item selecting the reason Item Does Not Match Description or Photos.

 

The seller needs to accept this case within 3 days and refund,  if they want their item back first , they need to pay for that fully tracked return postage, then on receipt of their item they have 48 hours to refund you.  If they don't ,  need to escalate the case,  ask eBay to step in, and they'll force the refund.

 

Never listen to any excuse or promise from the seller to close the case early,  and do not forget to escalate.

 

@ioakaratsa_0 

 

 

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Not received items

Details of the money back guarantee are on the right side of every listing. You should read all details on a listing, not just details of item being purchased.

 

Shop with confidence

 
eBay Money Back Guarantee
Get the item you ordered or your money back. Learn more
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Not received items

plpmr
Experienced Mentor

when taking advice here please remember that these are the UK boards and you are in Cyprus, your designated site is - https://www.ebay.com/

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