16-07-2025 10:34 AM
None of my nearly 28,000 listings are showing, under active listings I get the message "Looks like you don't have any active listings." Does this explain why I am having some days with virtually no sales? I pay £500+ plus a month for my store yet cannot get to speak to a human being to sort this out!!!
16-07-2025 10:37 AM
Must be a glitch with the device or browser you are using.
I'm on a laptop with Chrome and can see 27,000 items for sale.
16-07-2025 10:46 AM
Yes, no sooner had I posted than they mysteriously came up. I had previously logged in on 3 different browsers, all with the same result. My main gripe is that I could not get a call back from a real human to discuss it. My sales haven't totally fallen off a cliff like so many others, but I keep having long periods when I have no sales or views, and suspect this might be a recurring problem. And I thought eBay customer support couldn't get any worse!
16-07-2025 10:51 AM
Best to always contact CS, if you really need to, is very first thing in the mornings when the lines first open for 'live agents' , 8 a.m. on weekdays, 9 a.m. on weekends as there's more chance of Dublin answering.
Best link to reach CS for that Call Back option is here:
https://www.ebay.co.uk/help/