Network error and invalid access token

[dogdais1dog]

I have been going round in circles all day. My ebay app kept showing network error and when I tried to get into my payments it wouldnt let me log on, it came up saying invalid access token. 

Ive cleared cache, turned my phone off and on, restarted it. It was working perfectly fine and then this suddenly happened. I had also sold something and it would not let me download the qr code. When I go onto the website it let me go to refund so I refunded buyer explaining I had this problem. Ebay has sent me email saying that refund has been done but I cannot get into my account to see it. It says something went wrong when I tried to view my payments. 

I just dont know what to do now and I cant get into my account or list anything or view my payments. 

[tressygirl · Accepted solution]

The app is having various issues, try if you can for now,  to use a laptop / PC and try Chrome that seems to work well with eBay.

It's a nuisance, but a workaround to access your account.

@dogdais1dog 

[tommystrezures]

This was an issue last year too with various users, and I can't remember who was dealing with it as it came up in the weekly chats. Possibly Marco? 

I'll tag him in for you as he can point you in the right direction if it wasn't him, as I am not sure what the solution was. (apologies in advance Marco if my brain cells aren't working this morning and it wasn't you!)

marco@ebay 

[dogdais1dog]

Hi Thank you so much for replying. I have actually uninstalled the ebay app
and re installed it and it seems to have done the trick.

Thanks so much for your help.

Kind regards
Dogdais1dog