My live chat option is not allowing me to chat with agent or have call us

It has been paased more than 1.5 month month but my live chat button is not being enabled anybody or eBay agent can help me please, 

 

 

Thanks

Message 1 of 2
See Most Recent
1 REPLY 1

My live chat option is not allowing me to chat with agent or have call us

eBay Customer Services is 24 /7 now,  but outside some hours it's an automated chat, and there maybe a waiting time.

 

Lines open for ' live agents ' today, at 8 a.m. for a Call Back,  I do recommend contacting CS then,  as there is also more chance of Dublin answering.

 

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

 

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

 

Lines open 8 a.m. - 10 p.m. on weekdays


9 a.m. - 6 p.m. on weekends.


Automated agents will be available on chat outside of the above hours.


As said, I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.

 

@uk_trusted_seller_919 

Message 2 of 2
See Most Recent