My account

I am logging into an account i do not recognize, there is no history or anything what should i do

 

 

Message 1 of 5
See Most Recent
4 REPLIES 4

My account

Sounds like you've registered another account by mistake.   Log out, clear cookies and log back into the other account.

 

 

Message 2 of 5
See Most Recent

My account

papso22
Experienced Mentor

You have probably created a new account by logging in using either google or facebook, your original account is still there but you need to logon using the username and password options.

Message 3 of 5
See Most Recent

My account

Reported to happen if using Mobiles/Apps to signin using Facebook/Apple/Google login options resulting in opening a closely matching but 'cloned'  new account with missing History and/or corrupted account errors ...

 

Log out completely and using a PC/Laptop, restart and try to recover the Original account/ history with  > eBay.co.uk <  Homepage login using previous/usual eMail/Username/s/Password/s etc.

 An unwanted account can then be closed.    More settings check options here >

https://www.ebay.co.uk/help/selling/getting-paid/start-getting-paid-ebay?id=4795&st=12&pos=2&query=S...

Message 4 of 5
See Most Recent

My account

So long as you know your original ID, you can find your account and history using this https://pages.ebay.com/services/forum/feedback-login.html

Message 5 of 5
See Most Recent