For some reason I cannot see the page which tells me your country of registration.
Usually you need to contact eBay Customer Services for this.
If you are in the UK, this is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
Lines open 8 a.m. - 10 p.m. on weekdays
9 a.m. - 6 p.m. on weekends.
Automated agents will be available on chat outside of the above hours.
I do recommend contacting CS very first thing in the morning, when the lines first open, as there's more chance of Dublin answering.
@koalani