Did you add any optional listing upgrade to the items you sold, for example a reserve?
Add any of the following optional listing upgrades, and they all come with a non refundable listing fee.
This is payable sale or no sale and charged the second the item goes live.
Reserves: 4% of the set reserve ( maximum £150 per item)
Subtitles: £2
Listing in 2 categories: 35p
Gallery Plus: £2.50 ( free for clothes and shoes)
Listings with duration 1 - 3 days 35p
As a tip, before clicking on the final List Item With Displayed Fees button, glance just above it, it should read £0.00 Listing Fee.
If there is a fee amount listed there, you have selected an upgrade, and if you wish, it gives you time to scroll up and remove the payable upgrade.
If this is not the case contact eBay Customer Services, they have full access to your account and can explain any charges for you.
This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
Lines open between 8 a.m. to 10 p.m. on weekdays.
9 a.m. to 6 p.m. on weekends.
I recommend contacting CS very first thing in the morning, when the lines first open, as there's more chance of Dublin answering.
@audreymary14
