Music magpie phone guarantee details

[mjg67]

Bought an refurb iPhone XS Max in June, it has now stopped working. Cannot contact music magpie as they are not accepting messages!!! Where would I  find the guarantee details?? There was some included in the packaging but cant find them. Anyone able to help??

[tobiasd4]

High volume sellers like music magpie, don't allow ebay messages. 

Their contact info is on all listings.

As you are past 30 days, ebay MBG won't apply.

This is between you and seller.