Missing

[yaz_zoe]

I sold a phone on eBay for £370. I used eBay’s postage to send it and they lost it.
I had to refund the customer the money and I am now £370 out of pocket. I have contacted Evri and they say eBay should refund me but I have received nothing!!!

How can I escalate this?

[tobiasd4]

You claim from packlink, not ebay.

Click ebay help, top right of page.