Meta Quest warning

BEWARE. I bought a new, unopened, Meta Quest 3 VR headset on Ebay for £336. At this point you may ask why so cheap, a question I should have asked myself at the time but it's too late now. 

 

The headset arrived and was perfect until the seller reported it to Meta, as stolen. Meta respond by refunding the purchase price and irreversibly disabling the headset. This happens AFTER 30 days, I can't report him to ebay, PayPal don't want to know and I am £336 out of pocket with a useless headset. This was all confirmed to me by Meta but still PayPal refuse to accept it as fraud.

 

Beware cheap Meta headsets. 

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Meta Quest warning

papso22
Experienced Mentor

 Both ebay and PayPal only provide cover for this sort of thing for 30 days.  You could try your funding source.

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Meta Quest warning

plpmr
Experienced Mentor

"This was all confirmed to me by Meta"

 

And why are Meta not taking action regards this fraud?

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Meta Quest warning

Meta appear to be colluding with the seller!

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Meta Quest warning

If you paid with a debit or credit card you have 120 days to issue a not as described chargeback.

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Meta Quest warning

"Meta respond by refunding the purchase price "

 

I am obviously missing something here, who received the refund? You or the seller?

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