Messages

[a7953667]

I am trying to send a message to someone who is interested in buying a product. When I press send, I get a red exclamation mark showing and the message does not get sent. I have tried to send the message again and keep getting the same exclamation mark. Any ideas?

[jckl1957]

Depending on what you are trying to say, it might appear that you are trying to set up an off-Ebay deal which is not allowed.

Hard to say without seeing exactly what you wrote.

Are you responding to a question from a potential buyer?

[a7953667]

The buyer was asking for my address to collect the item that they have agreed to buy.

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[jckl1957]

You can't give them your address until they have paid.

Cash on collection is no longer an option (unless it's for a car) so your buyer has got to pay through Ebay checkout, then you can send your address.