Listing ended (eBay Seller Listing Policy Update for Sales to the United States)

[lycanfen]

Hi, I’d appreciate your insights and guidance on a matter. I’m a small seller based in Europe with only a few active listings. eBay recently introduced a new listing policy regarding sales to the United States, and I received a notification about it. I’ve updated all my listings to exclude the US from shipping, yet one of my listings priced above US$500 was still ended by eBay. Could you explain why this happened, and why there are still active listings from sellers in Germany and France priced above US$500 that continue to ship to the US?

Ebay message:

Dear,
In order to maintain shipping performance standards in light of recent legislative changes in the USA, your listings will cease to be permitted according to our policy: https://export.ebay.com/en/regulations/ebay-policies/ebay-seller-listing-policy-update-for-sales-to-....
Impacted Listings: 1.listings that have a value in excess of US$500; and 2.are being shipped to the USA.
Automatic Ending: Please note that any listings that breach the policy will be ended automatically by eBay, without any further notice being given or compensation being paid.
Support: If you have any questions about the new policy or how it will affect you, please: 1.refer to the following link: https://export.ebay.com/en/regulations/ebay-policies/ebay-seller-listing-policy-update-for-sales-to-...; or 2.contact eBay using: hisappeals@ebay.com.
Thanks for your understanding.
eBay Team

[*vyolla*]

Your home site appears to be ebay.com, so I'd contact their CS department and would ask them.

[lycanfen]

Thank you for your quick response, my account is on eBay.co.uk and I create my listings there, the currency is GBP (£). I can't use ebay.de/ or other European sites since I only speak English.

[*vyolla*]

You've been contacted by the US site though, so that's who you'd need to respond to.

[lycanfen]

Thank you for your advice, will do 👍