I really need help! I went to log in to Ebay account earlier and said I'd been hacked. It told me to reset my pw. When it went to verification methods it showed an email address and a phone number - none of them were mine.
Somehow then after going around in circles I did manage to sign in and it has confirmed codes with my correct email address and sending codes to my correct phone BUT it is not my account!
It says my name but nothing has been bought on it.
I have been on Ebay for more than 10 years and have over 700 feedback but this account is just new.
I tried the chat phone but it just didn't help.
I did have this problem several months ago and SOMEHOW I managed to actually speak to a real person on the phone who sorted it out for me and we got my real account back.
Please what can I do?
