Item “purchased” which I have NOT listed for years

[ljmolloy]

I have suddenly received a notice of payment for an item I haven't sold for several years. I am concerned this is a scam but can't contact EBay. How do I report this? I won't update my seller information as requested in case this is hacked.

[papso22]

Who sent you the notice of payment?  Does it appear in your sold record?  You seem to have sold some yeast recently.

[ljmolloy]

This hasn't been listed for years. Until I "update bank details" I can't see info and I won't do that

[tressygirl]

For some reasson then it was still showing for sale in your eBay listings. The item sold a few days ago.

Sellers need to register for eBay's Managed Payments to sell on eBay  and yes,  that does involve providing bank details,  see here:

https://www.ebay.co.uk/help/help/selling/getting-paid/introducing-managed-payments-ebay?id=4795

@ljmolloy 

[ljmolloy]

But I’m not selling!
Sent from my iPad

[tobiasd4]

It shows in sold items as sold 24th October.

https://www.ebay.co.uk/sch/i.html?_nkw=&_armrs=1&_from=&_ipg=&_ssn=ljmolloy&LH_Complete=1

[jckl1957]

The listing was so old that there wasn't a picture of the product on the original listing and it shows as last updated May 2020.

I would contact Ebay Customer services and tell them that this should not have been showing as a live listing and ask them to refund the buyer as you don't have a bank account linked to Ebay.

I am not sure but I didn't think items could keep automatically listing on a loop for 4.5 years.

Although, it is nearly hallowe'en!

Use the link to get a callback.

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

[ljmolloy]

Yes but I have not listed it since 4 years ago
Sent from my iPad