Item not received

I brought a genesis box set back in February from hmv and it did not turn up  ,they said it was delayed and I must wait till 13th of June for more information so I have waited and waited and now I find i wil not get a refund because it gone past 30 days. I feel like I've been scammed. Totally let down by hmv no contact  no nothing can anyone help please.  Looks like I've lost £89.99,hope someone can help 

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Item not received

Contact your payment provider and ask about a refund or chargeback.

 

 

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Thank you I will try that thank you again 

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