02-09-2025 10:16 PM
I sent a parcel royal mail 48 hr tracked which was not delivered after 2 weeks had passed. I issued a refund and filed a claim with Royal Mail. The buyer contacted me to say that it has now been delivered. What is my best course of action?
02-09-2025 10:18 PM
Ask the buyer to pay again. There is no way of doing that through ebay so they'll have to use bank transfer, Paypal or similar.