Item delivered, confirmed by Royal Mail how do I update my ebay account to show as delivered?

I originally planned to send the item via eBay/ Royal mail however the package was 1 cm to wide so in the end I had to send direct by Parcel Force as you can't change the postage on eBay once its sold without re-listing it and also when you advise on postage when listing an item it isn't made clear. The upshot of all of this is that this has cost me more to send by going direct and I didn't pass this cost on to the buyer because I didn't think it was fair to do so.. I marked the item as dispatched but forgot to add the tracking number. I've checked my email and the item has now been delivered but I can't see how to update the status on eBay from dispatched to delivered. How do I do this. I have already been paid but just don't want to see the item in dispatched status when I know its been delivered. Thanks

Message 1 of 1
See Most Recent
0 REPLIES 0