Item Return - Seller wants me to cancel return, so they can issue a refund?!

[griffp78]

Ive started a return (Listing picture misleading) and the seller has contacted me, asking me to cancel the return and they will issue a refund and arrange collection - is this legit, or should I stick to the returns process?

My understanding is that once I cancel a return, I wont be able to open a return again should the seller not honour the refund so Im weary to do as they ask.

TIA

[**peaseblossom**]

You are right.   Do not close the return.    if you haven't done so already you will be able to escalate it to ebay after 4 days.