12-04-2026 6:00 PM
I have sold 2 items this year on ebay with a price of £50 when its advertised as to no fees for the sellers can you explain why the first item I didnt receive £50, I cant see the details in my account and the second item I have the balance aitting in my account and its only £47.88
Thanks
Zoe
12-04-2026 6:43 PM
12-04-2026 6:56 PM
You sold two items one for £55 plus buyer protection fee, and the other for £50 plus fee.
All transactions are shown in your PAYMENTS, suggest you look again as if you cannot get the sale prices correct it is difficult to understand when you can see all transactions, we can see none.
16-04-2026 9:01 PM
do you know how i can contact ebay directly as when i posted items it said there were no fees
thank you
17-04-2026 5:55 AM - edited 17-04-2026 5:55 AM
If you wish , you can contact CS with the link below, and they will explain as has been explained in posts above, that it is the Buyer Protection Fee.
The no fees for selling applies to No Seller Fees, different from BPF.
https://www.ebay.co.uk/help/