Invalid Shipping Package

[glasdonuk]

I am getting a warning message of "Invalid <Shipping Package>" when trying to edit the quantity of some of my products. This only applies to a select few products, not all.

There appears to be no error in the item description so was wondering if anyone else has experienced this error and how they fixed it?

Thanks 

[marco@ebay]

Hi glasdonuk, thanks for your post.

I haven't seen any users reporting this very same issue, could you please try using a different browser or clearing the caches and cookies of your current browser to see if that fixes the issue? If it doesn't, please take a screenshot of the error in question, and I'd be happy to take a further look.

Thank you,

Marco

[glasdonuk]

Hello
Here is an example of the issue encountered.
Thank you for taking the time to look over our query.
Regards

 

[john1297576]

I think it would help to have the number of the item on which this problem occurs.

[glasdonuk]

It is multiple items across the range we offer but one example is item 313231089720