We have been told that the recent app issues have been solved, but here we hear there are still with problems with that hapless app!
A Community manager posted this yesterday, hopefully it will be of some help.
Try deleting recent cache and data > settings on phone> apps> storage> clear data/clear cache.
Check to see your are updated to the latest app version.
The latest version for android is 6.249.2.1 ( requires android 12 or later)
The latest version for ios is 6.250.0 ( requires ios 18 or later)
@sunbe_9660