I've posted two items but haven't used the postage in the eBay app.

[jonlawgreen]

I've not used eBay for a while I sold two items at the weekend and posted them on Monday but I haven't used eBay to post them but my app says postage is overdue how can I update my app to show I've posted them thanks

[tressygirl]

You can manually change then add the tracking numbers here:

• Go to "Orders Paid & Dispatched"
• Click on "View order details"
• Within the "Postage" section there's a small dropdown arrow next to "Track Package" - click on that.
• Click on the "Add tracking" option
• A box will come up with the current tracking number . Delete that and replace it with your tracking.

You may need a laptop / PC to manage the above.

@jonlawgreen 

[jonlawgreen]

Thank you 🙂 👍

Sent from Outlook for Android<>

[tressygirl]

As you haven't used eBay for a while for selling there's been some big changes with the introduction of Simple Delivery.  Take a peek at the link below explaining the new process.

Also, worth reading eBay's Announcements top left of this page, eBay News,  as SD has had several updates / changes! 🤔

https://www.ebay.co.uk/sellercentre/postage/simple-delivery?mkevt=1&mkpid=2&emsid=0&mkcid=8&bu=43952...

@jonlawgreen 

[61stephenuk]

AS you didn't use the supplied labels and  had buyer pays postage,the buyer will get the postage charge refunded to them in around 30 days