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I've been SCAMMED on ebay - Seller from Wrexham

seller  asked me to pay him direct into his bank account, which I did, £120 for the Carbon fibre Ducati rear mudguard. I've tried to raise this with Ebay but I only get a bot. I just want to speak to someone regarding this? I'm raising it with my Bank to try and get my money back. 

The seller as also resisted, and blocked me from bidding. He's ignoring all my messages. This shouldn't be happening on ebay. Please help

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Re: I've been SCAMMED on ebay - Seller from Wrexham

papso22
Experienced Mentor

As  you didn't go through ebay checkout you have no ebay protection.

 

You should have ignored the seller's request which was almost certainly a scam from the start. 

 

Banks don't usually provide protection for bank transfers.

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Re: I've been SCAMMED on ebay - Seller from Wrexham

red_magpie
Experienced Mentor

This shouldn't be happening on ebay.

 

It only happened because you allowed yourself to be talked into breaking the rules and paying the seller privately outside of eBay. By doing this you have left yourself with no buyer protection and enabled the seller to evade paying any fees due to eBay.  That's why eBay insists that all items should be bought and paid for through eBay's checkout. If you speak with eBay, this is what they will point out to you.

 

Unfortunately by paying by bank transfer you have left yourself with little chance of getting your money back.

 

You can report the seller for soliciting payment outside of eBay: https://www.ebay.co.uk/help/buying/resolving-issues-sellers/report-issue-seller?

 

As you have been a victim of online fraud you can also report your experience to Action Fraud. Your seller looks to be a small, private seller rather than a front for organised crime. If so, and they even gave you their own bank account to pay, the police might even be able to successfully investigate your case.

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