04-05-2025 5:41 PM
I sold an item as postage only. Now my buyer is collecting. Ebay is telling me postage is overdue. How can I change the status to collection and mark it as delivered?
04-05-2025 6:02 PM
You can't. The way things are now you should cancel the transaction and relist as collection for the buyer to buy again. Be sure to get the collection code from the buyer when they come. That proves they have the item. See "Proof of collection" on here:https://www.ebay.co.uk/help/selling/posting-items/setting-postage-options/local-collection?id=4181