I’m being charged for an unsold listing

[iamfi3483]

I put up a listing for a PC build and included a link to PCPartPicker as it included the full specs of the PC I was selling and to those interested in buying, contains more information than could be provided on eBay. Stupidly, I forgot external links were against listing policy and so it was removed HOWEVER I put in a request to revise the listing and I gave my explanation and I am still unable to remove the link or relist the item.

The listing fee was £51 GBP and I got a notification saying it’ll be charged to my bank account in 3 days. I still can’t edit the item, it hasn’t been sold, so WHY ON EARTH am I being charged????

[tressygirl]

Not sure what has happened here,  but access to your account is needed so for this you need to contact eBay Customer Services for them to explain the fee.

I recommend contacting them today or on a weekday at 8 a.m. when the lines open for ' live agents',  as there's more chance of Dublin answering .

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Lines open 8 a.m. - 10 p.m. on weekdays

9 a.m. - 6 p.m. on weekends.

Automated agents will be available on chat outside of the above hours.

I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.

@iamfi3483 

[papso22]

Generally speaking listing fees are not refunded.  You could try asking ebay for a courtesy refund.

[61stephenuk]

That's a high fee for a private seller,did you use a reserve and/or promotion?

One a listing has been removed for policy violation you have to start a new listing it cannot be revised