I Can't Sign In - Invalid access token. Check the value of the Authorization HTTP request header.

[acdcironman674]

<span;>Invalid access token. Check the value of the Authorization HTTP request header.
</span;>

[tressygirl]

May I ask are you trying to list items for sale?  You have logged into your account as you have successfully posted your question here.

Unless you are using another account ?

@acdcironman674 

[fargvs]

Usually means that your Selling account setup is incomplete as not sold before --- update your eBay Selling account  including  setting  UK based current Banking account details for Managed Payments using these links >

https://www.ebay.co.uk/help/selling/getting-paid/registering-seller?id=4792#section3

https://www.ebay.co.uk/help/account/changing-account-settings/changing-account-settings?id=4193

https://www.ebay.co.uk/help/help/selling/getting-paid/introducing-managed-payments-ebay?id=4795

https://www.ebay.co.uk/help/selling/getting-paid/getting-paid-items-youve-sold?id=4814&st=3&pos=1&qu...

[acdcironman674]

Hi, thank you so much for replying.

Yes, I'm trying to sell for the first time. You'll have to excuse I term
things. When I say I can't log in, I mean when I try to do anything, I just
get this (see attached) and I can't go any further.

I've entered my bank details for any incoming monies and credit card
details for any selling costs, but I simply can't get into 'My Ebay'.

Thank you for helping me.

[tressygirl]

That rather strange and not really informative message ' invalid token' does usually mean you have not fully or correctly signed up for eBay's Managed Payments.

See here.

This will show you how to register for eBay's Managed Payments.

https://www.ebay.co.uk/help/help/selling/getting-paid/introducing-managed-payments-ebay?id=4795

If there is an issue with the registration contact eBay Customer Services,  who have full access to your account,  and can see where the issue lies and explain the steps you now need to take.

Contact them this way.

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Lines open 8 a.m. - 10 p.m. on weekdays

9 a.m. - 6 p.m. on weekends.

Automated agents will be available on chat outside of the above hours.

I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.

Refer to @fargvs  helpful links above, too! 🤗

@acdcironman674