How to reset password without remembering current password?

[shuhuaburford63]

I need to reset my password, but if I cannot remember my current password, how can I reset my password.  Please help.

[tressygirl · Accepted solution]

My be best to use a laptop / PC and not the app or mobile browser,  and try Chrome that works well with eBay.

When logging in there is a link ' Forgotten your Password?'  Click on that it will lead you to some security questions and send a new password for you,  which you can later change to one of your choice in your Site Preferences.

@shuhuaburford63 

[shuhuaburford63]

Thank you so much for your help.  I have now reset my password.

[tressygirl]

Excellent !  Glad that helped. 

@shuhuaburford63