How to reinstate my account and my payment on hold

Hi , my account is reinstate and payment is on hold since February 2024 even though my all orders are delivered with tracking number but still my payment is on hold .

Message 1 of 3
See Most Recent
2 REPLIES 2

How to reinstate my account and my payment on hold

I would imagine eBay are holding your payouts waiting for you to upgrade your private account to the correct account you need,  that is,  a Business Account.

 

The Private account you are using is one for selling second hand,  used,  unwanted items,  such as a wardrobe / attic clear out.

 

You are selling all Brand New items so need to upgrade your Private Account now to a Business one . This will show you the process:

 

  1. Go to Account settings in My eBay.
  2. Select Personal information
  3. Select Edit next to Account type. You may be asked to sign in again.
  4. Select Confirm to upgrade to a Business account.
  5. Specify whether you operate your business as a legal entity or as a sole proprietor and select Continue.
  6. On the following page, enter your business information such as name, contact information, and returns policy. Then select Save.

Probably best to use a PC / laptop for this,  and not the app or mobile browser.  Chrome seems to work best on eBay.

 

@iqbarukhs 

Message 2 of 3
See Most Recent

How to reinstate my account and my payment on hold

fargvs
Experienced Mentor