03-04-2025 10:17 AM
03-04-2025 10:22 AM
Is this a payment for a sale you've made or for a refund?
Payments from sales go to the bank account you've added to receive payments in.
Refunds automatically go back to their funding source.
03-04-2025 10:43 AM
03-04-2025 10:54 AM
Have you registered for eBay's Managed Payments, you must do this to receive payouts from sales.
See here:
https://www.ebay.co.uk/help/
Secondly, as this was a collection item did the buyer bring that 6 digit QR code? This needs to be scanned or numbers manually entered on the order details left of .... Confirm Collection, then the payout is released sooner.
If there is no code, you will need to wait 14 days for the payout to be released to your eBay Balance, from there you need to manually withdraw the payout to your bank account.
As long as there is no initial hold on your payout, that is, if you are a new or returning seller, proceed this way below.
Strangely, some members have found this works on some devices and not on others, so worth trying on apps / PC and laptops use Chrome, until you find the combination that works for you.
Click on Payments >> Summary then any payout available for immediate withdrawal, is available for you, in a big blue banner.
Click on the > arrow, top right you may need to log in again, or even verify your account by receiving a text or email code.
Your eBay balance will show at the top, click on withdraw bottom right.
On the pop up screen which appears, at the top, there's a large, bolder £ sign, and flashing sign beside it. There, you add the amount you wish to withdraw. At the bottom.... Withdraw £*** Now click on this.
A notification appears... Your Money is on its Way. Click on this and then on Done.
Money is then sent to your nominated bank account and it will depend on your banks processing times, as to when you are able to withdraw the money. Some banks are faster than others.