27-11-2024 11:23 AM
Hi. I am trying to use the GSP and my buyer in Italy says GSP won't ship there ( I have enabled GSP in my profile and it should be fine) . I believe it may be because my listing has not got size and weight on it but I now can't see how to add that. Is it because the revise listing does not enable editing if there are offers I have made pending? If not, what? Thanks.
27-11-2024 11:38 AM
You don't appear to be opted in to GSP,
all items show as UK only.
You have to opt in before listing items.
TBH. Italy is best avoided, even through GSP, their postal service is abysmal!
27-11-2024 11:52 AM
Thank you ever so much. That's super helpful. I'd have never worked that out.
& The tip on Italy. Presumably if the item is received by GSP in the UK though it is Ebay's responsibility to get it to the buyer so I'd still get paid?
27-11-2024 11:59 AM
Further to that...
It may be helpful for you to know (as a mentor) that when I went to my GSP settings I was already opted in.
I hadn't however enabled GSP on that listing (or any of my others) at when I originally created them. I will try creating a new listing and including GSP and see what happens. Cheers H.
27-11-2024 3:49 PM
Yes you are correct, as long as you prove delivery to UK GSP centre, you are covered.
But lots of bad reports about Italian post,
I just think it's not worth the hassle of selling to Italy however you do it.