How cancel a sale?

[danseusevivante]

Theitem sold at very low price, forgot the reserve. buyer agreed to cancellation. How do I cancel that transaction on site?

joan

[tobiasd4]

Go to item in sold list - cancel - buyer request. 

If you relist,  forget reserve, there is a fee, start at price  least you will sell for or list as BIN. 

Buyer can still leave feedback. 

[danseusevivante]

Thiswas very helpful. Many thanks for that,joan