How can i get the refund

On June 12, I bought a soccer uniform. The seller said that eBay couldn't pick up the item and send it to my address, so after communication, I was asked to get a refund. On June 19, I inquired of the seller whether the item could be delivered to the London hotel on June 21 and received a positive reply. I noted the information shown in the photo. As a result, I didn't receive my package on June 21, and I had already returned to China on June 22. I have contacted the seller many times, but they haven't replied to my messages. I have contacted Loyal Mail to pick up the package by myself, so it shouldn't be delivered to my hotel. What should I do if I want a refund?

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How can i get the refund

If the seller has tracking to show delivery to the address you had on your delivery details,  they will not have to refund you.

 

A seller may agree to send to another address , but they are not obliged to.  They would not be covered for any non delivery here,  so most would stick to the address eBay originally provided  as the delivery address shown, when a buyer pays at eBay checkout.

 

@sudan-3427 

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