Hi there, i sold my item that is collection only, my messages are being blocked

Hi there,  I have sold an item that is collection only,  buyer hasn't paid and I can't reply to their messages, I'm being blocked by ebay 

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Re: Hi there, i sold my item that is collection only, my messages are being blocked

eBay block messages containing contact details prior to payment.   They've done away with cash on collection so buyer has to pay online now and bring a collection code with them when they come, to give to you.

 

See "Proof of collection" on here:
https://www.ebay.co.uk/help/selling/posting-items/setting-postage-options/local-collection?id=4181

 

 

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Re: Hi there, i sold my item that is collection only, my messages are being blocked

Thank you for replying to my message,  kind regards, Marc. Sent from my Galaxy
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