Help

Hi everyone,
I ordered an item, but it didn’t arrive on time, so eBay refunded me. The item has now arrived after the refund. I contacted the seller to let them know, but they haven’t responded.

 

what can I do, I already purchased another item related 

Message 1 of 10
See Most Recent
9 REPLIES 9

Help

How long has it been since you contacted them?

Message 2 of 10
See Most Recent

Help

14days now no reply 

Message 3 of 10
See Most Recent

Help

Okay, if it's not a large item I'd just stick it in a cupboard for now and see if they do contact you.

 

May I ask the value? Only asking because it may not be worth the seller organising return postage for it.

Message 4 of 10
See Most Recent

Help

tobiasd4
Experienced Mentor

If it was private seller using simple delivery, ebay refund you and buyer keeps money. 

Message 5 of 10
See Most Recent

Help

It’s a printer 

Message 6 of 10
See Most Recent

Help


@sowa_96 wrote:

It’s a printer 


From a business seller or a private seller?

Message 7 of 10
See Most Recent

Help

He has sold 25 items on eBay so I can’t say if business or private seller,
didn’t reply eBay message
Message 8 of 10
See Most Recent

Help

tobiasd4
Experienced Mentor

Look at sellers feedback page, it will say if business seller. 

Message 9 of 10
See Most Recent

Help

It will say need to his eBay ID on his listings or profile.

Message 10 of 10
See Most Recent