GSP

I have sold four things to someone in Australia but they now don't want to us the GSP a shipping method they want me to send via Royal Mail tracked service but I can't seem to amend anything.

is it possible to change this method once an item has sold 

Message 1 of 3
See Most Recent
2 REPLIES 2

GSP

No, you'd have to cancel the current transactions (if they've paid a refund will be issued in the process) then relist with direct postage to Oz on the listing(s) for them to buy again.  Click on the dropdown menu arrow alongside the item on your sold list and select Cancel order > Buyer asked to cancel.

 

 

 

Message 2 of 3
See Most Recent

GSP

You will also need to opt out of GSP before listing. 

I hope you realise that if you post to Australia yourself, you are liable for any issues in transit. 

If using GSP,  you are not liable once item reaches UK GSP hub.

Message 3 of 3
See Most Recent