Free listing not being used

[jalan3329]

Hi everyone,

Just wondering why my free listings aren’t being used? I have 298 listings left, but they’re not being used for some reason. 

Any reason why this is? 

Thank you,

Jamie. 

[*guinevere*]

Do you mean you have been paying for your listings?

[jalan3329]

Hi,

Yes that is correct and I’m not sure why, as it clearly states I have 298 free listings left.

[*guinevere*]

You need to contact ebay CS to find out why you are being charged, Try getting a call back tomorrow morning after 9am eBay Customer Service

[*vyolla*]

@jalan3329 

Can you tell us how much you're being charged?

You'll be charged 35p per listing if you select to use short duration listings of 3 days or less. 

[jckl1957 · Accepted solution]

As has been guessed, you are listing your items for 3 days.

Those short listings, considered a 'special duration', attract a fee and don't come out of your free listings.  Free auction style listings have to be for a minimum of 5 days.

Details of fees here:

https://www.ebay.co.uk/help/selling/fees-credits-invoices/fees-private-sellers?id=4822&st=3&pos=1&qu...

[jalan3329]

Thank you for your help, that makes a lot more sense now. 

I really appreciate everyone’s help, so thank you everyone.

kind regards, 

Jamie.