17-05-2025 1:20 PM
Hi I have contacted the seller many times asking for serial number of the item but the seller does not replies I am scared I am buying a fake item as I have seen many reports about the same item on YouTube it’s a tlm 103 that I bought for 260£
17-05-2025 1:26 PM
You will have to wait until you receive the item.
If you believe it is a fake you will be able to return it.
17-05-2025 1:28 PM
You can request a cancellation via the dropdown menu arrow for the item on your My eBay Purchase History page.
If the seller still sends it, when you receive it if you believe it is not correct you will be able to open a return on here:
https://www.ebay.co.uk/help/buying/returns-refunds/return-item-refund?id=4041
select "Doesn't match description" and escalate it to eBay after 3 complete working days.
That has to be done within 30 days of the delivery date. The seller will have to pay the return postage. And you would get a full refund through eBay when the item has been sent back.
17-05-2025 1:30 PM
When you receive the item, get it properly checked to see if it is an authentic item.
If found to be fake, do not worry under eBay's 30 day MBG, Money back Guarantee you would receive a full refund, you would just need to proceed this way.
Go right of the item in your Purchase History and from More Actions select... Return this item selecting the reason Item Does Not Match Description or Photos.
The seller needs to accept this case within 3 days and refund, if they want their item back first , they need to pay for that fully tracked return postage, then on receipt of their item they have 48 hours to refund you. If they don't , need to escalate the case, ask eBay to step in, and they'll force the refund.
Never listen to any excuse or promise from the seller to close the case early, and do not forget to escalate.
Hopefully, you will not receive a fake item, and you're worrying too soon, but keep the above instructions, just in case the item received, is not as described.