Fake Buyer

[ryandavies93]

I recently sold an engagement ring to Mautarchi

They created a counterfeit PayPal email stating that a payment has been received from this person of the amount we agreed on via messages.

As I've been waiting for the payment to clear (I've never sold anything on eBay before), I noticed that the email address looked a bit strange. As I looked into it there were hidden foreign letters in the email address.

Can someone point me in the right direction to contact eBay and to track down my money please?

[*vyolla*]

Unfortunately you did an off eBay deal. Buyers pay via eBay checkout and eBay then pay you the money into your bank account, sellers are not supposed to negotiate payments via messages.

There isn't any money because your buyer never paid, they just sent you a fake payment email.

There's nothing you can do via eBay, I'm afraid, because this is nothing to do with eBay.