Engine

Hello, I have a problem with an eBay seller who sold me a broken engine that I sent back under warranty and he doesn't want to send me a new one or give me my money back. I have all the purchase and return confirmations. Please help. he has been ignoring me for a very long time it is a large amount over 800 pounds. he guaranteed to send me a new engine if you get the broken one back, I sent him the engine a month ago and I haven't received anything yet. you stopped answering my phone. I am attaching proof of purchase and return of the engine

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Engine

tobiasd4
Experienced Mentor

Ebay MBG is only for 30 days,so they won't help now.

Try your payment provider or trading standards. 

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Engine

red_magpie
Experienced Mentor

Try your payment provider or trading standards.

 

Or Citizens Advice (or a solicitor) if you have to consider legal proceedings.

 

Before resorting to the courts, your best hope is that you credit or debit card issuer may be able to help; especially if you paid by credit card.  Good luck.

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Engine

eBay won't get involved, but if you paid with a debit or credit card you have 120 days from your payment date to issue a chargeback - are you still within this timeframe?

 

If so, contact your card provider straight away.

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