Edit Tracking Details?

Hi there, does anybody know if it's possible to edit tracking details? I had to despatch a listing with DHL due to the size and weight of the 3 parcels that made up one listing, despite eBay forcing me to list with a single parcel on Simple Delivery (origianally listed as collection only - wish I'd kept it that way!). I added my order confirmation number by mistake, and now the item is just sitting there saying it's undelivered. It was delivered and signed for today by the buyer, but now I have no idea how to get paid. eBay's chatbot was useless, so I would really appreciate any help anyone can offer please. Thank you!

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Re: Edit Tracking Details?

I'm surprised it allowed you to add a tracking number at all.   You will receive the payment but ebay may hold it for 14 days, the same as if it was untracked.

 

 

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