Ebay app update issues

[th0ma5c]

I just got one of those pop ups on my eBay app ( version 6.115.0.2 ) saying update the app to the latest version,  but when I try to update it ( on android phone 8.0.0 ) it takes me to the app store and it only has  the option to uninstall or open the app , with no option to update it . I tried deleting the app / restarting my phone and reinstalling the app from the app store . But even with the fresh install when I open the app it has the same pop up asking to update it and it takes me back to the app store and again it only has 2 options to either open or uninstall the ebay app . If I click open it takes me back to eBay app and shows the same pop up saying " We are sorry but this version of the app is no longer supported . Please take a moment to update to the latest version "  I checked the comparability and it says my devise is supported android 8.0 and up.

Can you please advise.

Many thanks 

Tom

[tressygirl]

A Community Manager posted this information a few days ago :

The latest eBay app version is no longer compatible with android 9 and below. It actually requires OS android 10 and above. If you have another device with android 10 and above you can check the most recently updated eBay app version and see if you can view images.

If you are using OS android 10 and above and still have issues with viewing images on the app please let me know. State what version you use and type of device and I'll have it looked into further by tech.

@th0ma5c