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Duplicated order

Hi, how can I cancel an item that was duplicated by mistake. It was automatically relisted but i didn't realise.

Someone has made a bid on the duplicated item but  i have explained and they understand. The original item has been sold.  This all came about when a buyer ordered several items and when it came to paying they said they had made a mistake, so this is why it came about again. It wont let me cancel as a bid has been made.

Cheers Chinnick.

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Duplicated order

Click on the dropdown menu next to the item on your selling page > End listing.    Or use this link:
https://www.ebay.co.uk/help/ip?topicId=4146

 

If it  has less than 12 hours to go you won't be able to end it but you can cancel the bid here:

http://offer.ebay.co.uk/ws/eBayISAPI.dll?CancelBidShow

 

If someone else bids cancel again and block them from bidding again:
https://www.ebay.co.uk/bmgt/BuyerBlock

 

 

 

 

 

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